Super Aggregation Management
buy in bulk and get huge savings plus full customer service.
What is Super Aggregation Management
Super Aggregation Management (SAM) occurs when numerous individual buyers combine their demand in a competitive marketplace where the suppliers of the desired goods or services are aggregated and managed. For 12 years, Broadband.com has aggregated our customer’s demand with our managed supply to achieve SAM, creating a competitive marketplace for high-speed business-class Internet.
Through the aggregation of our existing customer base which includes thousands of businesses across the United States, the ability to see prices from all the carriers, and over twelve years of experience in negotiating price directly with the carriers we are able to provide our customers with business-class Internet at the lowest price.
Installation & Procurement Management
Our installation team will work directly with the carriers on behalf of our customers to coordinate and manage the entire installation process, from order to activation. Broadband.com customers will be able to track the progress of their installations through our installation timeline within our customer portal and save hours of wasted time on the phone with the carrier.
Broadband.com provides 24x7x365 support from our team of experienced U.S based engineers. Our support staff has extensive knowledge of the network architecture and equipment configurations of every carrier’s network. Our staff has the benefit of a direct line of communication with designated support staff from each carrier enabling us to drive the carriers for faster escalations and resolutions.
Businesses that choose Broadband.com are able to avoid the hassle of managing multiple contracts with multiple carriers. As a Broadband.com customer you are able to sign one contract with us and still gain access to all of the top tier carriers in the country. We handle the burden of managing the contracts with each carrier and will aid you with renewals, adding additional locations and moves.
Increased Transparency into Carrier Performance
Through our long-standing partnerships with each of the carriers we have become experts on solution creation, pricing, installation, and trouble resolution across all business-class Internet providers. We work with carriers to launch new products and services based on their individual network strengths. As an example, we were the first wholesale provider to sell and service Ethernet-over-Copper (EoC) technology for one of our major carriers. We co-develop promotional pricing scenarios directly with carrier marketing teams to target potential customers. By installing tens of thousands of data circuits we have been able to track and archive installation performance metrics across the carriers.
Expansive On-Net Nationwide Coverage
Our relationships with the carriers have provided us unique insights into their networks, which allows us to take advantage of each carrier’s geographic strengths. We use this knowledge to craft our combined offerings across our carriers’ networks, which effectively gives Broadband.com the nations largest On-Net footprint.