the best savings, selection and service with “big guy” leverage.
The Broadband Advantage
Installation & Procurement Management
Our installation team will work directly with the carriers on behalf of our customers to coordinate and manage the entire installation process, from order to activation. Broadband.com customers will be able to track the progress of their installations through our installation timeline within our customer portal and save hours of wasted time on the phone with the carrier.
Broadband.com provides 24x7x365 support from our team of experienced U.S based engineers. Our support staff has extensive knowledge of the network architecture and equipment configurations of every carrier’s network. Our staff has the benefit of a direct line of communication with designated support staff from each carrier enabling us to drive the carriers for faster escalations and resolutions.
Businesses that choose Broadband.com are able to avoid the hassle of managing multiple contracts with multiple carriers. As a Broadband.com customer you are able to sign one contract with us and still gain access to all of the top tier carriers in the country. We handle the burden of managing the contracts with each carrier and will aid you with renewals, adding additional locations and moves.