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Early on our objectives for data and voice were price, then quality, then reliability which Broadband met easily. As we grew, quality and reliability became more important and, fortunately, Broadband provided solutions that met all three criteria very well.
Your willingness to educate me, work to truly understand our business needs, and assistance in navigating thru this arena truly go above and beyond anything I ever expected.
As a technical professional, I appreciated the approach of ‘this is how it is’ without the sales-man sugar coating techniques. This type of professional honesty I did not get from the other service providers.
You were and have been very proactive beyond what was expected, with your service team and three way calls and making certain we were understanding of the issues.
While Broadband has great prices, it's the great relationship and support you provide that makes us continue / increase business with Broadband.
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